Renovation Boys complaints and returns policy
Terms Of Sale
Renovation Boys Complaints & Returns Policy
At Renovation Boys, we want our customers to find the products they want at the prices they expect. We also want all our customers to experience knowledgeable and friendly service to make their buying experience a pleasure. Sometimes, due to the nature of the products we sell, complaints do arise and we will respond to these quickly and courteously to come to a suitable resolution. We have also outlined our returns policy below.
When you shop at Renovation Boys we also ensure that all the ordered products are swiftly delivered to the customers and at nominal postage or courier rates and that the products reach them in perfect condition so that there are no complaints. We provide 100% reliable merchandise that comes with good warranty periods. We are offering our customers a chance to enjoy the facility of free delivery to Sydney metropolitan areas for an order totaling $1500 or more. Our professionals are highly skilled and have years of experience in building and renovation industries and there have never been any complaints regarding the projects they worked on. They are well acquainted with the ins and outs of all the renovation related requirements and thoroughly understand the expectations of the customers and offer them products which best suit their demands.
EXCHANGES only if box is completely intact.
A 20% handling fee will be applied to ALL exchanges.
Please check all goods are correct and in good order BEFORE INSTALLATION, as
no exchanges will be accepted on products that have been installed.
Sorry, No exceptions
NB: All dimensions for each product are approximate and can vary slightly.
Renovation Boys takes no responsibility and recommends items are received for actual dimensions to ensure an accurate installation.
All orders delivered by courier must be inspected before being signed for.
Renovation Boys take no responsibility for damaged items after they have been signed for as received in good condition.